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Frequently Asked Questions

How to create an application?

In order to create an application, you need to follow the further instructions:


1. Select the exchange direction (for example: in the "Give" column - Bitcoin, in the "Receive" column - Zcash) and specify the amount you want to exchange or receive.
2. Fill in your details in the "Payment requisites" column, specify your e-mail, the number of the wallet (card or account) which you want to transfer money from, and the card or account number to which you want to receive money to.
3. Press the button "Exchange BTC to ZEC", then confirm or refuse the exchange in the pop-up window. After you’ll see the transfer requisites.
4. Copy the requisites and make a transfer if it's cryptocurrency, or press the "Pay" button, if it's electronic currency, then the PS site will open. Insert the amount indicated in the application and our requisites, confirm the transfer. Be sure that the amount has been withdrawn.
5. Further, you will be returned to our website or return by yourself if this is cryptocurrency and confirm payment by clicking on the "I paid" button. Done.
6. After the application is created, you will receive a letter with the status. You can also register and be able to track the status of applications in your Personal account, as well as participate in the referral program and receive discounts.